Last Updated: 23/07/2025

3PWell ("we", "us", or "our") is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

SECTION 1 – WHO ARE WE?

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our services and other updates.

Data Controller:

3PWell Ltd
Hamilton House, Hamilton Terrace
Milford Haven
Pembrokeshire
SA73 3JP
United Kingdom

Email: hello@3pwell.com
Phone: 01646 629229 

SECTION 2 – WHAT PERSONAL DATA DO WE COLLECT?

We may collect and process the following categories of personal data:

• Identity Data: Name, username, date of birth, gender.

• Contact Data: Email address, phone number, billing and shipping address.

• Technical Data: IP address, browser type, operating system, device identifiers.

• Usage Data: Information on how you use our website and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us.

We do not collect any special categories of personal data (e.g., health, religion, political opinions) unless explicitly provided by you with consent.

SECTION 3 – HOW DO WE COLLECT YOUR DATA?

We collect personal data:

• When you provide it directly (e.g., filling out a contact form, signing up for a newsletter)

• Automatically, as you use the website (via cookies and analytics tools)

• From third-party services (e.g., payment processors, analytics providers)

SECTION 4 – LEGAL BASIS FOR PROCESSING YOUR DATA

Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent – You have given explicit consent for us to process your personal data.

• Contractual necessity – Processing is necessary for a contract or to take steps before entering a contract.

• Legal obligation – Processing is necessary for compliance with a legal obligation.

• Legitimate interests – Processing is necessary for our legitimate interests, unless overridden by your rights.

SECTION 5 – HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

• Provide and manage our website and services

• Respond to your inquiries or requests

• Send you marketing communications (only with your consent)

• Analyse usage and improve our website

• Comply with legal or regulatory obligations

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 6 – HOW WE SHARE YOUR DATA

We may share your data with:

• Service providers (e.g., web hosting, email services, payment processors)

• Professional advisers (e.g., lawyers, accountants)

• Public authorities, if required by law

• Third-party analytics providers, such as Google Analytics (pseudonymized data)

We ensure that all third parties are GDPR-compliant and provide sufficient guarantees to protect your data.

SECTION 7 – INTERNATIONAL DATA TRANSFERS

If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards such as:

• The use of EU Standard Contractual Clauses

• Transfers to countries deemed to provide adequate data protection by the European Commission

SECTION 8 – HOW LONG DO WE KEEP YOUR DATA

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.

SECTION 9 – YOUR GDPR RIGHTS

You have the following rights under GDPR:

• Right to access – Obtain a copy of your personal data

• Right to rectification – Correct inaccurate or incomplete data

• Right to erasure – Request deletion of your data ("right to be forgotten")

• Right to restrict processing – Limit how we use your data

• Right to data portability – Receive your data in a structured format

• Right to object – Object to certain uses of your data

• Right to withdraw consent – At any time, where processing is based on your consent

To exercise any of these rights, contact us at: hello@3pwell.com

SECTION 10 - COOKIES

We use cookies to improve your experience on our website. You will be notified upon your first visit and asked for consent. You may adjust your cookie preferences or disable cookies in your browser settings.

SECTION 11 – AUTOMATED DECISION MAKING

We do not use your data for automated decision-making or profiling that produces legal effects or similarly significant effects.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 12 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 13 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will update the date at the top of this page.  notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 14 – CONTACT US

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, contact our Data Controller at hello@3pwell.com.

3PWell Ltd
Hamilton House, Hamilton Terrace
Milford Haven
Pembrokeshire
SA73 3JP
United Kingdom

Email: hello@3pwell.com
Phone: 01646 629229